1. Information We Collect

We collect the following types of information when you use the App and/or Website:

a) Information You Provide Directly

• Account registration information: name, email address, phone number
• Business information: store name, address, business type
• Payment and billing information when purchasing subscriptions or services
• Product catalog data: product names, prices, barcodes, categories, images
• Customer records you create within the App
• Transaction and sales data processed through the App
• Support inquiries and correspondence

b) Information Collected Automatically

• Device information: device model, operating system version, unique device identifiers
• App usage data: features used, screens viewed, session duration
• Log data: IP address, access times, crash reports, error logs
• Network information: connection type (Wi-Fi, mobile data)

c) Information from Third-Party Services

• Google Analytics: anonymous usage statistics and site/app interaction data
• Payment processors: transaction confirmation data (we do not store full credit card numbers)

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain the App and its features
• To process transactions and manage your account
• To sync your data across devices when using cloud features
• To provide customer support and respond to inquiries
• To send important notices such as service updates, security alerts, and policy changes
• To improve and optimize the App and Website based on usage patterns
• To detect, prevent, and address technical issues, fraud, or security breaches
• To comply with legal obligations

We will not use your information for purposes other than those listed above without obtaining your prior consent.

3. Data Storage and Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. These measures include:

• Data is encrypted in transit using SSL/TLS protocols
• Sensitive data is stored in encrypted form on our servers
• Access to personal data is restricted to authorized personnel only
• Regular security audits and vulnerability assessments are conducted

Your business data (products, transactions, customer records) is stored on secure cloud servers. Local data stored on your device is protected by the device's own security mechanisms.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. Specifically:

• Account data: retained while your account is active and for 30 days after deletion request
• Transaction data: retained for the period required by applicable tax and commercial laws
• Usage analytics: retained in anonymized form for up to 24 months
• Support correspondence: retained for up to 12 months after resolution

After the retention period, data is securely deleted or anonymized.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• Service providers: Trusted third-party companies that assist in operating the App and Website (e.g., cloud hosting, payment processing, analytics). These providers are contractually obligated to protect your data and may only use it to provide services on our behalf.
• Legal requirements: When required by law, regulation, legal process, or governmental request.
• Protection of rights: When necessary to protect the rights, property, or safety of Capeleaf Technologies, our users, or the public.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your account and associated data (see our Account Deletion page)
• Data portability: Request your data in a structured, machine-readable format
• Withdraw consent: Withdraw consent for data processing at any time
• Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at sales@capeleaf.com.

7. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience. We use cookies for:

• Saving user preferences for future visits
• Collecting anonymous analytics data (via Google Analytics)
• Improving site performance and functionality

You can configure your browser to reject cookies or alert you when cookies are sent. Note that some website features may not function properly with cookies disabled.

The App may use similar tracking technologies for analytics and performance monitoring. You can opt out of analytics collection in the App's settings.

8. Third-Party Links and Services

The App and Website may contain links to third-party websites or integrate with third-party services. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party services you interact with.

9. Children's Privacy

The Simply SELL application is a business tool designed for use by adults. We do not knowingly collect personal information from children under the age of 13 (or the applicable age of consent in your jurisdiction). If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe a child has provided us with personal data, please contact us at sales@capeleaf.com.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Japan, where our servers are located. We ensure that appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through the App or by email. The "Last updated" date at the top of this page indicates when this policy was last revised. Continued use of the App or Website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Capeleaf Technologies
231-0062
1-1-7 Sakuragi-cho, Naka-ku
Yokohama, Kanagawa, Japan
TOC Minatomirai 10F
Email: sales@capeleaf.com
Phone: +81-80-3251-4038